Feedback Decoder with AI
Synthesise multi-channel feedback (support tickets, surveys, reviews, feature requests) into themes — decoded into underlying needs and scored by demand.
Download Skill File ↓What this skill file teaches Claude
Drop one markdown file into your repo. Claude Code learns how to run this entire workflow.
Multi-channel ingestion
Combine support tickets, surveys, reviews, feature requests, NPS verbatims, sales call notes — all in one synthesis.
Theme clustering
Groups feedback into themes based on underlying need, not surface words.
Need decoding
For each theme, decodes what the user really needs vs what they literally asked for.
Demand + business-impact scoring
How many users want this × how much business value it would unlock.
Segment breakdown
Shows which user segments are driving each theme — so you don't over-weight loud minority voices.
What you can build with this
Monthly or quarterly feedback review
Pull the last 30/90 days across all channels and surface what changed.
Build a feature case
You suspect users want X. Decode the evidence across channels to build (or kill) the case.
Clean up a messy backlog
Roadmap has 200 items? Cluster them, kill the duplicates, surface the real themes.
Get the full skill file
Everything above is 80% of the skill file. Download the complete version with full implementation details, agent prompts, and ready-to-run scripts.
Common questions
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